1. Data Collection

We collect only the minimum necessary information to provide services. For Guest Users, this includes mobile number and email address for authentication and OTP verification purposes. We do not store personal cookies beyond secure session tokens.

2. Use of Information

Your data is used strictly for:

• Verifying your identity via OTP.
• Processing service requests and applications.
• Communicating status updates regarding your applications.

3. Data Security

We implement industry-standard security measures including encryption, secure cookies (HttpOnly, Secure), and strict access controls to protect your data. Guest sessions automatically expire after 90 days or upon logout.

4. Data Sharing

Your data is shared only with relevant government departments for the purpose of processing your specific service requests. We do not sell or share data with third-party advertisers.